Nurserylive Reviews
Nurserylive Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nurserylive has a 1.2 star rating from 203 reviews; consumers are mostly dissatisfied with 96% unfavorable feedback and frequent payment and delivery disputes.
Key Takeaways for Future Customers
- Check recent Nurserylive reviews before ordering; expect slow dispatch and poor tracking.
- Keep payment confirmations and push for a refund if items are missing or wrong.
- Document deliveries and use caution buying perishable plants online from this seller.
Negative Feedback / Risk Areas
- Recurring customer complaints about non delivery, wrong items, and damaged plants.
- Poor customer service response, unreachable contact numbers, and delayed or denied refunds.
- Payment confirmation mismatches and alleged delivery fraud reported by buyers.
Positive Feedback
Very few positive remarks; most reviews report no pros and advise avoiding purchases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nurserylive has a 1.2 star rating from 203 reviews; consumers are mostly dissatisfied with 96% unfavorable feedback and frequent payment and delivery disputes.
Key Takeaways for Future Customers
- Check recent Nurserylive reviews before ordering; expect slow dispatch and poor tracking.
- Keep payment confirmations and push for a refund if items are missing or wrong.
- Document deliveries and use caution buying perishable plants online from this seller.
Negative Feedback / Risk Areas
- Recurring customer complaints about non delivery, wrong items, and damaged plants.
- Poor customer service response, unreachable contact numbers, and delayed or denied refunds.
- Payment confirmation mismatches and alleged delivery fraud reported by buyers.
Positive Feedback
Very few positive remarks; most reviews report no pros and advise avoiding purchases.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bengaluru, Karnataka
Payment already made
Payment was successful immediately.
Confirmation from the bank received.
But NL says payment cancelled.
The plant FIG may be dispatched at the earliest.
- Good plant appropriate package
- Contact number not available
Preferred solution: Deliver product or service ordered
Wiesbaden, Hesse
Scam company! Stay away
I had ordered seeds from them. They didn't deliver the seeds and don't even refund my money .
Instead gave me points.
Never ever buy from them. I need to file a police complaint.
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chennai, Tamil Nadu
Resolved: Wrong plants delivery
Company offered a discount (partial). Sent a mail to customer service and followed up. it worked.
nursery live company customer care responded. they sent me mail with a link for a package sent thru DTDC (mail received on 30/7) .
This is still in transit.Not clear whether this is in replacement. Now they are asking for individual pic of plant , which were also sent today morning.
Wrong plants delivered. What was shown on the website was totally different.
Plants were dry, and leaves were all torn. Pathetic product delivery.
- Nil
- How plants can be changed
Preferred solution: Replacement of exact plants , quality ones , which I ordered from the website
User's recommendation: Be cautious on ordering on this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mumbai, Maharashtra
This is a scam
I ordered terrarium plants. They sent me pudina and curry leaves.
What a joke. Plus, no response from customer care and no number to contact.
It's off. Do not purchase.
- Its a scam
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bengaluru, Karnataka
Payment already made
I wanted to buy FIG plant
I chose the payment option
I paid via Amazon Pay as per payment option available
The payment was successful immediately
Confirmation from Bank has been received Phone Banking also confirmed payment
But NL says payment cancelled
- Hdfc bank not in payment option
Preferred solution: Deliver product or service ordered
Gurgaon, Haryana
Fake , I have ordered on 4th June but didn't get any update till now
They said it takes up to 7 days to prep an order, but it's been 10 days and I haven't gotten anything or any updates.
User's recommendation: Don't trust on this website
Bengaluru, Karnataka
Return
They have delivered poor quality plants. Even one product is wrong. Now when I am trying to connect in the WhatsApp support number, they are not replying not calling back
Preferred solution: Full refund
User's recommendation: Not at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mumbai, Maharashtra
Delivery fraud
- - Plant showed out for delivery; driver claimed address issue and waited 45 minutes.
- - Order later shown delivered; NurseryLive did not reply.
Worst experience I ordered a plant it was showing out for delivery and the delivery boy called me and told that the pickup address is not showing I am here from 45 minutes i will not be able to give delivery now so give me the otp so that I can cancel without it can't be cancelled so I have given him after that it is showing delivered and nursery live.com is not replying
User's recommendation: Don't buy from here you will regret
Panjim, Goa
Non delivery of the order
I have ordered a plant one week ago . *** was promised next day .It is not delivered as yet.
Very very irresponsible delivery person. Every time the delivery person is telling different excuse and telling lies.
WhatsApp support team is also rubbish.
Very much frustrated with the contact details .
Website also is very bad .
Poor poor user friendly . Need to improve on every aspect
- Nil
- Poor service
Preferred solution: Full refund
User's recommendation: Don't ever ever order anything from nursery live
Coimbatore, Tamil Nadu
Order not recieved, cannot see order status, not picking the calls
- - Poor service with no response after multiple attempts.
- - Online shopping felt less convenient and harder.
Very poor service. Not fit to run a business.
I contacted many times through various phone numbers in their source. They havent responded so far. I also asked them via Gmail and WhatsApp either to return my product in good condition or refund my money back. If I have to give a rating that would be -100.
They dont deserve even 1 rating.
Online shopping was done for comfort, variety, and ease. This Nursery live is making the shopping experience to be more harder and difficult which I regret for not purchasing via offline in nearby shops.
User's recommendation: Never even think about Nurserylive shopping
Coimbatore, Tamil Nadu
Miniature rose plant (pink) not received
I have paid for miniature rose plant (pink), not received. They have them provided a DTDC number and I checked.
Even though, the product was never delivered on that pinned date.
I contacted all phone calls from the Nurserylive. None of them picked it up.
I want refund or I want my product in good condition.!!!
User's recommendation: Never consume or even visit this nurserylive website!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jamnagar, Gujarat
Damaged plants, missing items, false records, zero accountability—worst service experience ever.
- - Four consignments; three arrived; DTDC confirms one parcel missing.
- - Damaged: wilted breadfruit; one not delivered; gift card offered; unresolved.
I placed an order, NLV141182****, with Nurserylive, and the experience has been extremely disappointing. Out of four consignments, only three reached me, and even those were in poor condition: one breadfruit plant arrived wilted with dried leaves, one annatto (sindur) plant was delivered completely leafless, and one breadfruit plant was never delivered at all.
DTDC courier confirmed one parcel is missing, yet Nurserylive offered only a gift card for a single plant, ignoring the other missing and damaged items. Their shipment records are inconsistent, responses are generic, and my complaint has remained unresolved far beyond the promised 24 hours. Live plants are perishable and cannot survive such delays, yet the company treats them like nonperishable goods.
This reflects grave mismanagement, poor customer service, and lack of accountability. Customers deserve transparency, timely delivery, and healthy plants, not negligence and template replies.
- Over useage of technology and hence no hhuman with we can talk
Preferred solution: Deliver product or service ordered
User's recommendation: No Go
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pune, Maharashtra
Full order not received
Better not to buy anything from them. They take your money but don't send the order.
I have received only part order and after complaining there is no communication from them. Nor have l got the refund.
I prefer to get the rest of the order instead of thr refund.
User's recommendation: Not a reliable company that believes in being professional.
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Dimapur, Nagaland
Not received pots
I have made full payment but have still not received the pots I've ordered. There are no updates or tracking number.
Preferred solution: Deliver product or service ordered
Mumbai, Maharashtra
What to know where is my order
No receiving my calls, neither is there any email communication regarding my order. I think they have taken my money. Do not place an order with them.
Preferred solution: Full refund
User's recommendation: Do not place order with them
Pune, Maharashtra
Order query
- - Delivery date changed from April 3 to April 16.
- - I need the correct delivery date or to cancel the order.
The delivery date initially showed as express delivery by 3rd of April, but now it is showing the delivery date as 16th April, so that is after the event for which I ordered these plants. So I need to either know the correct delivery date or cancel the order.
Preferred solution: Full refund
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