Nurserylive
Nurserylive Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nurserylive has 1.2 star rating based on 254 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, Very late delivery service, No prons.
Cons: No response from the company, Terrible customer service, Cheating customers.Recent recommendations regarding this business are as follows: "Never", "I don’t recommend wasting your money by ordering from nursery live", "DONT TRUST NURSEY LIVE AT ALL", "Do not buy from nursery live", "Dont Buy from Nurserylive".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nurserylive has 1.2 star rating based on 254 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, Very late delivery service, No prons.
Cons: No response from the company, Terrible customer service, Cheating customers.Recent recommendations regarding this business are as follows: "Never", "I don’t recommend wasting your money by ordering from nursery live", "DONT TRUST NURSEY LIVE AT ALL", "Do not buy from nursery live", "Dont Buy from Nurserylive".
Most users ask Nurserylive for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Nurserylive Reviews
"Worst Experience"
They charge Rs 80 for delivery and the delivery is too slow. They dispatch the items after 8-10 days and it takes 10-14 days to get your package. The customer...
"Damaged product and no response"
I had aa disappointing experience with a plant order. The plant arrived in a damaged condition, which was disappointing enough, but my frustration was...
Panjim, Goa
DISTRAUGHT & DISAPPOINTED
I received a partially dried plant and received only 2 out of the seven items I had ordered. Where is the rest?
You take years to deliver, and you don't do it completely. What kind of behaviour is this?
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Damaged product received
Not customer friendly service
I was expecting a good product, but to my surprise, the product received was in a damaged condition. I instantly lodged a ticket regarding this in the portal, along with sharing photographs, but no solution was offered by them. I have been told to wait for 15-20 days so that the flower plant will regenerate again, but nothing of the sort happened. The service is very poor; there is no proper reply, no contact number, and various emails have been left unanswered.
It seems they are only bothered about earning money and not about service. I won't recommend anyone to buy a product from this site.
- Product seems beautiful insite only
- No positive response from the agency
Preferred solution: Full refund
User's recommendation: Not to buy from this site
New Delhi, National Capital Territory Of Delhi
Damaged product and no response
I had aa disappointing experience with a plant order. The plant arrived in a damaged condition, which was disappointing enough, but my frustration was compounded by the lack of customer support.
I reached out via email and watsapp but I never received any response. Additionally, there was no valid customer care number to call for assistance.
This lack of communication and support is unacceptable, and it reflects poorly on their commitment to customer service. I hope they address these issues promptly to improve their service and customer satisfaction.
User's recommendation: I don’t recommend wasting your money by ordering from nursery live
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst Experience
They charge Rs 80 for delivery and the delivery is too slow. They dispatch the items after 8-10 days and it takes 10-14 days to get your package.
The customer support is the worst. They don't respond well and even if they do, they respond after 14-20 days.
- Lot
Preferred solution: Full refund
User's recommendation: Dont Buy from Nurserylive
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Received wrong item
I ordered 5 plants and paid 1577/-, but I received coriander seeds. Please, kindly take action on this.
- I cont belive again
Preferred solution: Deliver product or service ordered
User's recommendation: Not recommended,fake app
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dead plant
I ordered a rose plant. But they have delivered a dead plant.
And there is no way to contact them. Worst experience.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Its a fraud company no one takes responsibilty for wrong item delivery or refund.
I ordered via order number NLV141175****. Firstly, a consignment of a few wrong seeds and then no reply to my numerous emails regarding correction or refund.
Horrible experience! Don't.
- No response from the company
Preferred solution: Full refund
User's recommendation: DONT TRUST NURSEY LIVE AT ALL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Delay in delivery of my order
Company fixed the issue and I have been provided with apology.
I placed my order on 01.07.2024 and to date, I have not received it. The order tracking and customer care system are the worst.
- -ve
- -ve
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have received damaged plant
I HAVE ORDER TWO PLANTS AND ONE FREE MONEY PLANTS
BUT RECEIVED ONE DAMAGED PLANT AND ONE FREE MONEY PLANT
BUT NOT RECEIVED ONE PLANT ALSO .
Preferred solution: Full refund
Dharmsala, Himachal Pradesh
Not received my complimentary item with order no NLV141175****
Not received my complimentary products with order no NLV141175****, received only my three plants ..
Nellore, Andhra Pradesh
Pathetic delivery experience & no response from customer support
Dead & dried plants delivered and even after multiple emails to customer support no response & no refund
User's recommendation: Do not buy from nursery live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I never received any call from the courier service for my ordered products
I ordered plants online 1 month back and never got products delivered
And also I have never got a call from any courier service, to refuse the call
However owner has closed my
complaint stating I refused to take call and couldn't refund the money
So now neither I received the product not the money.
So my money is gone and I am under loss
Preferred solution: Full refund
User's recommendation: Please don't order any products from this website, your money will be theft.
New Delhi, National Capital Territory Of Delhi
Full of fraud - Avoid NurseryLive please
Very very bad experience. I ordered 4 verigated Jade and after 10 days, today I got 1-2 leaves tiny and damaged money plant (which I not even ordered) and which were not worth even Rs.
10 each. It seemed they plugged one small branch from a money plant and put it in a small 3" poor quality plastic pot with some soil and sent it. This did not survive even the delivery time.
I paid Rs. 600+ for this?
I could have got much better locally for 1/10th the cost. What I ordered and what I got! Full fraud. They are cheating and have no ethics.
There is no review of what is the order and what they sending.
Extremely disappointed. Beware please. Go to your local nursery and you would be much happy and can get better quality and cheaper and will not get cheated too.
I regret my decision to order . Please be careful.I dont want anyone else to get cheated.
User's recommendation: Don't fall into trap. Cheating and cheating by Nurlrserylive
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I want to cancel my order
Worse, I want to cancel my order. There's not enough room space on the web, there are no contact details, how can a customer address you in terms of an emergency?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order status
This app is so irritating. They didn't provide the accurate contact number.
Overall services was very bad. I've received the damaged product and after 1month i have received the order then how will the plant will be survived
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not receive the product, ordered 3 weeks before
I have ordered 3 weeks before 3 layer lucky bamboo plant. I have not recieved it yet.
Customer care number given in Google is invalid and there is no other contact apart from that also no response on the emails sent.
This is really frustrating. Customer service is pathetic and didn't expect this form Nurserylive
- Good quality
- No proper customer sevice
- No contact details also app not working
Preferred solution: Full refund
User's recommendation: If same continues, then I won't recommend to purchase online
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