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Nurserylive

Nurserylive

nurserylive.com
What is your customer experience with Nurserylive?

Nurserylive Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Nurserylive has 1.2 star rating based on 257 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros, Very late delivery service, No prons.
    Cons: No response from the company, Terrible customer service, Cheating customers.

  • Recent recommendations regarding this business are as follows: "Not recommended", "Never", "I don’t recommend wasting your money by ordering from nursery live", "DONT TRUST NURSEY LIVE AT ALL", "Do not buy from nursery live".

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Media from reviews

Nurserylive - Mixed experience
Nurserylive - Mixed experience - Image 2Nurserylive - Mixed experience - Image 3Nurserylive - Damaged product and no responseNurserylive - Damaged product and no response - Image 2Nurserylive - Damaged product and no response - Image 3Nurserylive - Damaged product received
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Sansipan D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tirunelveli, Tamil Nadu

Mixed experience

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Nurserylive - Mixed experience
Nurserylive - Mixed experience - Image 2
Nurserylive - Mixed experience - Image 3

Ordered couple of times from nurserylive. The items delivered for the first order was quite satisfactory. But they totally disappointed with the next order, 4 out of 6 items were received dead.

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Kunal R Tww

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged product received

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Nurserylive - Damaged product received
Nurserylive - Damaged product received - Image 2
Nurserylive - Damaged product received - Image 3
Contains 1 confidential file for company representatives
Updated by user Jun 20, 2024

Not customer friendly service

Original review Jun 20, 2024
I have ordered a flower plant bearing the order number NLV141174****. The same was delivered after 15 days.

I was expecting a good product, but to my surprise, the product received was in a damaged condition. I instantly lodged a ticket regarding this in the portal, along with sharing photographs, but no solution was offered by them. I have been told to wait for 15-20 days so that the flower plant will regenerate again, but nothing of the sort happened. The service is very poor; there is no proper reply, no contact number, and various emails have been left unanswered.

It seems they are only bothered about earning money and not about service. I won't recommend anyone to buy a product from this site.
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Loss:
$750
Pros:
  • Product seems beautiful insite only
Cons:
  • No positive response from the agency

Preferred solution: Full refund

User's recommendation: Not to buy from this site

Eular Cjx
map-marker New Delhi, National Capital Territory Of Delhi

Damaged product and no response

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Nurserylive - Damaged product and no response
Nurserylive - Damaged product and no response - Image 2
Nurserylive - Damaged product and no response - Image 3

I had aa disappointing experience with a plant order. The plant arrived in a damaged condition, which was disappointing enough, but my frustration was compounded by the lack of customer support.

I reached out via email and watsapp but I never received any response. Additionally, there was no valid customer care number to call for assistance.

This lack of communication and support is unacceptable, and it reflects poorly on their commitment to customer service. I hope they address these issues promptly to improve their service and customer satisfaction.

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User's recommendation: I don’t recommend wasting your money by ordering from nursery live

Anonymous
map-marker Vasai-Virar, Maharashtra

No service & no number to contact them.

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They give coupon code to apply, after order is confirmed they send a mail saying order is canceled & then coupon code becomes unavailable to use next time plus referring them to other person also don't give us free plants.

The cust no. we get is also not available to call & automated bot reply on mail no humans reply on it.

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Anonymous
map-marker Lucknow, Uttar Pradesh

Plants received are of very bad quality and destroyed during transit.

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The delivery person does not know what is there in the box so they are careless about the plant. I ordered three plants and two of them were in very bad shape even the soil came out from the pot.

Very bad experience.

It was my first time from nursery live. Would not recommend it to anyone.

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User's recommendation: Not recommended

1 comment
Guest

Do not buy from nurserylive the plants are not in good shape and the toys ordered are not even 1 cm and they have charged Rs.100 very fraud company

Sangeeta P Vbj

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Verified Reviewer

Not recieved order

I have not received order number NLV14112**** - October 8, 2020. Your phone numbers do not seem to be working. Please respond immediately.

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Preferred solution: Deliver product or service ordered

Clemencia Sch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyderabad, Telangana

Want to change my email id

Want to contact customer support

For any complaints.no number provided ..I want to change my email id

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Pravesh Udf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst Experience

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Contains 1 confidential file for company representatives

They charge Rs 80 for delivery and the delivery is too slow. They dispatch the items after 8-10 days and it takes 10-14 days to get your package.

The customer support is the worst. They don't respond well and even if they do, they respond after 14-20 days.

View full review
Loss:
$200
Cons:
  • Lot

Preferred solution: Full refund

User's recommendation: Dont Buy from Nurserylive

Maddu N

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Received wrong item

Nurserylive - Received wrong item
Contains 1 confidential file for company representatives

I ordered 5 plants and paid 1577/-, but I received coriander seeds. Please, kindly take action on this.

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Loss:
$1538
Pros:
  • I cont belive again

Preferred solution: Deliver product or service ordered

User's recommendation: Not recommended,fake app

Dolly B Coj

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Verified Reviewer

Its a fraud company no one takes responsibilty for wrong item delivery or refund.

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I ordered via order number NLV141175****. Firstly, a consignment of a few wrong seeds and then no reply to my numerous emails regarding correction or refund.

Horrible experience! Don't.

View full review
Loss:
$120
Cons:
  • No response from the company

Preferred solution: Full refund

User's recommendation: DONT TRUST NURSEY LIVE AT ALL

Pritam R Omd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dead plant

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Nurserylive - Dead plant
Nurserylive - Dead plant - Image 2
Nurserylive - Dead plant - Image 3
Contains 2 confidential files for company representatives

I ordered a rose plant. But they have delivered a dead plant.

And there is no way to contact them. Worst experience.

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Preferred solution: Full refund

Resolved
Balkrishna K Ded

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Verified Reviewer

Resolved: Delay in delivery of my order

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Updated by user Jul 19, 2024

Company fixed the issue and I have been provided with apology.

Original review Jul 12, 2024

I placed my order on 01.07.2024 and to date, I have not received it. The order tracking and customer care system are the worst.

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Pros:
  • -ve
Cons:
  • -ve

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Panjim, Goa

DISTRAUGHT & DISAPPOINTED

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I received a partially dried plant and received only 2 out of the seven items I had ordered. Where is the rest?

You take years to deliver, and you don't do it completely. What kind of behaviour is this?

View full review

User's recommendation: Never

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kapil h Avk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have received damaged plant

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Nurserylive - I have received damaged plant
Nurserylive - I have received damaged plant - Image 2
Contains 2 confidential files for company representatives

I HAVE ORDER TWO PLANTS AND ONE FREE MONEY PLANTS

BUT RECEIVED ONE DAMAGED PLANT AND ONE FREE MONEY PLANT

BUT NOT RECEIVED ONE PLANT ALSO .

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Loss:
$750

Preferred solution: Full refund

Seleena Kvz
map-marker Dharmsala, Himachal Pradesh

Not received my complimentary item with order no NLV141175****

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Not received my complimentary products with order no NLV141175****, received only my three plants ..

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Anonymous
map-marker Nellore, Andhra Pradesh

Pathetic delivery experience & no response from customer support

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Dead & dried plants delivered and even after multiple emails to customer support no response & no refund

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User's recommendation: Do not buy from nursery live

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